What to Do When You Get Locked Out of Your Apartment

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After a long day at work, you finally arrive at your apartment in New York or condo in Jersey City. You’re ready to kick off your shoes, relax, and unwind, but when you reach for your keys, you realize they’re nowhere to be found. Panic starts to creep in, but don’t freak out—staying calm is your best bet for solving the problem. Speaking of problem-solving, this  ApartmentGuide article is full of tips to help you navigate what to do when locked out of your apartment.

What to do when locked out of your apartment

1. Double-check for an unlocked entry 

It might sound obvious, but before you start making calls or looking for other ways in, double-check all the potential entry points. Walk around your apartment and try every door and window. Sometimes, in our haste, we forget that we may have left a window slightly ajar or a backdoor unlocked.

2. Contact a roommate or family member 

If you share the apartment with roommates, your first call should be to them. They might be able to come home quickly, or at least give you an estimated time of arrival. If you live alone, consider calling a trusted friend or family member who might have a spare key or be nearby to offer assistance.

tenant lost keys to their apartment

3. Call the landlord or property manager

Most landlords or property managers have a spare key for situations like this. Give them a call, explain your situation, and ask if they can come by to let you in. Keep in mind that some may charge a fee for after-hours assistance, so it’s good to be aware of any policies they might have.

4. Reach out to a neighbor 

If you have a friendly relationship with a neighbor, they might have a spare key or at least be able to offer a place to wait while you figure out your next steps. Some apartment buildings have a community-oriented atmosphere where neighbors look out for one another, making it easier to ask for help in a pinch.

5. Use your phone to search for a solution 

If you have your phone with you, it can be a lifeline in this situation. Search for local locksmiths, check if your building has a 24/7 maintenance service, or see if there are any nearby businesses that might offer a temporary solution, like allowing you to make a call or wait in their space.

 

6. Try using a credit card or similar tool 

If your door has a simple spring bolt lock, you might be able to use a credit card or another thin, flexible tool to slide the latch open. This method isn’t foolproof and doesn’t work on deadbolts, but in some cases, it can save you from having to call in professional help. Be careful not to damage the lock or door frame, as this could lead to more problems down the line. Here’s how to do it: 

  • Use a card you don’t mind damaging, like an old gift card.
  • Slide it between the door and the frame, just above the lock.
  • Angle the card towards the handle and wiggle it to push the latch back. As you move the latch, gently push the door

locksmith helping renter get into apartment

7. Remove the doorknob 

If you’re locked out and have access to basic tools, removing the doorknob can be an effective way to get back into your apartment. Here’s how to do it:

  1. Gather tools: You’ll need a screwdriver, usually a flathead or Phillips, depending on your doorknob.
  2. Locate the screws: Find the screws holding the doorknob in place. They’re usually on the interior side of the door, but some may be hidden under a decorative plate.
  3. Unscrew the doorknob: Carefully unscrew the screws until the doorknob comes loose. You may need to remove both sides of the doorknob to release the latch mechanism.
  4. Remove the latch: Once the doorknob is off, you should be able to slide the latch out of the door or manually retract it to open the door.

This method can be useful, but be careful not to damage the door or lock mechanism. If you’re unsure, consider calling a professional to avoid any potential issues.

8. Call a locksmith 

If you’ve exhausted other options, it’s time to call a professional locksmith. While it’s an additional expense, a locksmith can get you back inside quickly and without damaging your property. Make sure to call a reputable service, as locksmith scams do exist. A quick online search or a recommendation from a friend can point you in the right direction.

9. Consider waiting it out 

If you’re not in a rush and it’s during daylight hours, you might decide to wait until someone with a key comes home or your landlord is available. If the weather is nice and you’re in a safe area, this could be a less stressful option, especially if you’ve called someone and know help is on the way.

How to prevent from getting locked out of your apartment again

1. Know your management’s or buildings’ locked out policy 

If your building has a leasing office, they may be able to assist you during business hours by letting you in with a spare key. However, after-hours, you might be on your own, so it’s important to know the options available. 

Additionally, your lease agreement should detail the process for replacing lost keys or changing locks, which could involve fees or specific requirements. Familiarize yourself with these policies to be better prepared in case of a lockout.

having a designated spot to put keys

2. Create a routine for your keys 

Developing a consistent routine can significantly reduce the chances of forgetting your keys. Make it a habit to always place your keys in the same spot when you come home, like a key hook by the door or a specific pocket in your bag. Before leaving your apartment, do a quick check to ensure you have your keys in hand. This simple routine can save you from the hassle of a lockout.

3. Invest in a smart lock

Smart locks offer a modern solution to the traditional key. With a smart lock, you can unlock your door using your smartphone, a keypad, or even a fingerprint. Some smart locks also allow you to grant temporary access to guests or service providers. While they can be more expensive than standard locks, the convenience and security they offer make them a worthwhile investment.

Just be sure to check with your landlord before installing one, as some may have specific requirements or restrictions regarding changes to the locks.

4. Hide a spare key in a secure location 

If you prefer to stick with a traditional lock, consider hiding a spare key in a discreet, secure location outside your apartment. Avoid obvious spots like under the doormat or a flowerpot—these are the first places someone might look. Instead, get creative and find a place that’s not immediately obvious but still accessible to you in an emergency.

For example, you could place a magnetic keyholder under a metal railing or tuck the key inside a weatherproof container and bury it near a distinctive rock in your garden. Another option could be hiding the key behind a loose brick. Alternatively, you can leave an extra key in your car, hidden in the glove compartment.

keyless entry option to get in apartment

5. Leave a spare key with a trusted neighbor or friend 

Another option is to leave a spare key with a trusted neighbor or nearby friend. This way, if you find yourself locked out, you can simply give them a call for help. Make sure the person you choose is reliable and someone you feel comfortable relying on in a pinch… Also, make sure they won’t lose the key either.

6. Use a keychain with a tracker 

If you’re prone to misplacing your keys, consider attaching a tracker to your keychain. Devices like Tile or Apple AirTag can help you locate your keys quickly using your smartphone. This can be especially useful if your keys tend to get lost in your home or office rather than outside.

7. Opt for a keyless entry system 

Some apartment buildings offer keyless entry systems that use a fob or a card instead of a traditional key. If your building has this option, consider upgrading. Keyless systems are convenient and often come with backup options like a keypad or app access, further reducing the risk of a lockout. If your building doesn’t currently offer keyless entry, it might be worth discussing with your property manager to see if they would consider upgrading. 





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